Returns & Exchanges
At Boori, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy on all furniture and decor items in their original condition.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to start the return process.
Prepare the Item
Carefully disassemble and pack the furniture in its original packaging, ensuring all hardware and assembly instructions are included.
Schedule a Collection
Once approved, we will provide a prepaid shipping label or coordinate a specialized furniture courier to collect the items from your home.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing